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Contact Us

We're happy to answer any questions or concerns you may have!

Hours of Operation:  8am-7pm EST (M-F)

Please contact our Member Services team via email:

General Support or Membership Accounts: [email protected]

Sales and Product Inquiries: [email protected] 

Returns: [email protected]

Lost or Damaged Packages: [email protected]

Or by phone:

(800) 915-7709




Questions and phone orders

[email protected]

Call us: (800) 915-7709

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30 Day Money Back Guarantee

Big Daddy Unlimited has a 30 Day Return Policy on all unopened, unused items. (15% restocking fee applies). Shipping costs to and from you are not refundable.